Once in a while, Apple hangs up with the launch of a device repair and replacement program and components that present some important failure in their operation (and that it manages to recognize). It has happened recently with a whole series of units of its Airpods Pro, and even cases similar to today with the batteries of certain laptops affected by a drastic reduction in their useful life.
Now it’s the turn of some 13 and 15-inch MacBook Pro, which have been experiencing a problem when recharging the battery whose indicator shows us permanently that it is at 1%. Something that is obviously wrong, especially if we take into account that we have left the computer connected to the adapter for several hours without interruption.
What models are affected?
According to Apple, if “your MacBook Pro battery does not charge above 1%”, then you belong to “a very small number of customers with MacBook Pro computers of 2016 and 2017 “that are experiencing a problem that must be recognized by the specialists of the brand and that will allow the user to replace that component for free, without losing a single euro.
Anyway, even if you suffer from this problem, from the company they advise that our computer “will be examined before [por] the service [técnico] to verify that it is eligible for the free battery replacement. “Just in case, the Cupertino people have wanted to alleviate the influx of affected people to their stores (many are closed or low) by publishing a macOS software update that says, On paper, I stop this error, fixing it in many cases without replacing this component. These are versions 11.2.1 of Big Sur and 10.15.7 of Catalina, the operating systems released by Apple in 2020 and 2019, respectively.
Once those updates are installed, They recommend us to go to “System Preferences” and “Battery” to check the status of the component and, in this way, confirm that our computer becomes part of this replacement program. If you want to know exactly which models it affects, here is the complete list:
- MacBook Pro (13-inch 2016 with two Thunderbolt and 3 ports)
- MacBook Pro (13 inches of 2017 with two Thunderbolt and 3 ports)
- MacBook Pro (13 inches of 2016 with four Thunderbolt and 3 ports)
- MacBook Pro (13 inches of 2017 with four Thunderbolt and 3 ports)
- MacBook Pro (15 inches of 2016)
- MacBook Pro (15 inches of 2017)