Microsoft Teams guarantees privacy and security to support remote learning and work

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Brian Adam
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Microsoft Teams is designed to guarantee the protection of the privacy of its clients because when using the platform.

Almost overnight, teleworking has become an important part of our daily lives and work. Now more than ever, people need the peace of mind knowing that their virtual conversations are private and secure.

At Microsoft, privacy and security are always a priority, and as such are part of your commitment to customers and partners, not just during these times, but always. Then,
the detail of how the company works to maintain the daily trust of Microsoft Teams users:

o Microsoft has privacy and security controls for video conferences in Teams that allow the management of who participates in the meetings and who has access to the information of those meetings. In this way, the organizer of the call decides who can join your meetings directly, even if they do not belong to your organization, and who waits to be allowed to enter. They can also be removed
Participants during a meeting, designate “presenters” and “attendees,” and control who can present content. Plus, with guest access, you can add other people, even if they’re not part of the organization, and still maintain control over your data. The moderator option allows you to control who can and cannot publish content; while advanced artificial intelligence (AI) monitors chats to help prevent negative behaviours such as bullying and harassment.

Finally, when you start recording a meeting, all participants are notified and even have access to Microsoft’s privacy notice directly. The recordings are only available to people invited to the meeting and are stored in a controlled repository and protected with permissions and encryption.

o Microsoft Teams is designed to guarantee the protection of the privacy of its clients because when using the platform, they entrust to Microsoft their most valuable assets: their data and their personal information. Microsoft’s focus on privacy is anchored in its commitment to providing transparency regarding the collection, use, and distribution of data. Privacy is a value deeply rooted in the company’s philosophy and how it develops products, which is why:

 Microsoft never uses data shared with Teams for advertising purposes.
 Microsoft does not track participants’ attention, nor if they are executing multiple tasks at the same time during their meetings.
 Customer data is deleted as soon as your subscription ends or expires.
 Microsoft takes firm steps to ensure that data access is restricted and carefully defines requirements to respond to government requests for data.
 Clients have access to their own data whenever they need it, with no particular reason in between.
 Microsoft offers regular transparency reports from its Transparency Center, where it details how it has responded to requests for data by third parties.

o Microsoft safeguards the identity and information of each account through multi-factor authentication (MFA), a feature activated by IT administrators that protects username and password by requesting that the second form of verification prove the identity of the user before being able to access their account.

o Microsoft cares for the data of Teams users and protects them from cybersecurity threats by encrypting their data in transit and at rest, stores it in its network of data centres and use the Real-time Secure Transport Protocol (SRTP, for video, audio and desktop sharing.

o Teams comply with more than 90 regulatory and industry standards, including HIPAA, GDPR, FedRAMP, SOC, and the Family Educational Rights and Privacy Act (FERPA) for the safety of students and children.

“No matter how you use Teams to connect with the people you care about most in life and work, at Microsoft we are committed to learning and getting better every day as we continue to work to keep all your conversations private and secure. At Microsoft, privacy and security are always a priority and, as such, are part of our commitment to customers and partners, not only during these difficult times, but always, “said Jared Spataro, corporate vice president of Microsoft 365.

Small and large companies depend on Teams to perform key tasks: the emergency services use it to communicate when there are lives that depend on it; governments, to coordinate the shipment of medical supplies to where they are most needed; Doctors and nurses conduct online medical consultations to follow up on their patients; Researchers collaborate and communicate from continent to continent to find a vaccine together, and educators use this platform to continue teaching classes to their students.

Important moments of human connection, achievements and celebrations now happen online.

Finally, despite all the efforts and systems we develop, we are in a period of increasing cyber threats such as phishing, and any company can be the potential target of an attack. These usually start at the most vulnerable link that organizations have and therefore, companies of all shapes, sizes, and security maturity should not only take precautions that minimize these risks but also have more trained users in cybersecurity and detection. of threats.