WhatsApp ensures that the changes only affect companies that communicate with their customers through the messaging app
But now WhatsApp has updated the Questions and Answers page for users, in which it has included a section that expressly explains “what will happen on that date.” WhatsApp clarifies that it will not delete the WhatsApp accounts of users who do not accept the new terms of service, but admits that they will not be able to use WhatsApp in the way they do today.
«If you have not accepted the privacy policies by then, you will not have the full functionalities of WhatsApp until you accept it. During a period of time you will be able to receive calls and notifications, but you will not be able to read or send messages from the application.
Why does WhatsApp say “for a period of time”? Because users who do not accept the new conditions of use will be considered “inactive users”. This means that according to the conditions of use of WhatsApp, which establishes that accounts are deleted after 120 days of no activity, Yes there would be a deletion of the account despite what was initially stated by the company.
What would not be deleted would be the data – conversations, photographs, videos … – that the user had in his WhatsApp conversation history, since all that information is stored on the mobile device until he deletes the WhatsApp application, even if his account had been deactivated. According to WhatsApp, this deletion after 120 days is done to maintain the privacy and security of users.